Legal
Terms of Service
Effective date: 26 September 2026 ยท Version 1
1. Acceptance
By joining a cohort and using Mutarai, you agree to these terms. If you're joining as part of an organisation's programme, your organisation's own agreement with us governs the commercial relationship; these terms govern your individual use of the product.
2. What the service is
Mutarai is an AI-facilitated learning-transfer coaching programme delivered over a multi-session arc. It is a self-reflection and evidence-capture tool, not a substitute for professional coaching, therapy, medical, legal, or financial advice.
3. Accounts and enrolment
You join a cohort using an invite code from your organisation or programme administrator. You're responsible for keeping your sign-in secure and for the accuracy of what you tell the coach.
4. Acceptable use
You agree not to: share your account with someone else; attempt to extract, scrape, or misuse other participants' data; use the service unlawfully; or attempt to circumvent its confirmation-before-save safeguards to insert false records.
5. Your content and our content
What you say to the coach, and the evidence and insights confirmed from it, is yours - export or delete it at any time. The programme design, session structure, question logic, and underlying software are owned by us (or our licensors) and licensed to your organisation for the programme's duration.
6. AI-generated content
Session summaries, insights, and closing narratives are generated by AI models based only on what you confirmed during your sessions. We design the system to avoid inventing content beyond your confirmed evidence, but AI-generated text can still be imperfect - treat it as a reflective aid and flag anything inaccurate.
7. Availability
We aim to keep the service available and responsive, but don't guarantee uninterrupted access; the service is provided "as is" without warranties beyond what's required by law.
8. Limitation of liability
[PLACEHOLDER - pending legal review, do not publish without a lawyer's sign-off]
9. Termination
Either you or we can end your access - you by deleting your account at any time, us if you materially breach these terms or your organisation's programme ends. Our data retention and deletion commitments still apply after termination.
10. Governing law
These terms are governed by the laws of Singapore.
11. Changes to these terms
We'll update the effective date above when these terms change, and for a material change we'll let you know before it takes effect.
12. Contact
Eric Saint-Andre, eric@asaadvisory.com.